Meet the Team

We take the time to understand precisely what you need and the project for which you need it. Only then do we recommend the products that fit the bill.  

When you contact us with your door specification, or for a part or price, we know you want an answer fast. Our aim is to deliver the answers you need as soon as possible but to also ensure this is the right fit for your job.

We encourage our customers to attend one of our monthly training courses, delivered by our Technical team, to provide an overview of our product range alongside a hands-on practical session working with our TS Control panels. 

If you want to visit the state-of-the-art GfA facility in Warwick, we can arrange it for you.

Our extensive product range will often meet your requirements, but we know there’s not always a one-size-fits-all solution. At GfA we have the technical knowledge to design bespoke solutions for special projects. When you come to us with a bespoke brief, we’ll deliver all the  necessary drawings to bring it to life. 

We ensure our service standards are in keeping with our industry leading product and as well as spending time helping engineers, we also invest a lot of time in furthering our own industry and product knowledge to ensure we can support our Customer Services team with the technicalities of your aftersales enquiries. 

We also provide training courses for all GfA customers, delivering an overview of our product range alongside a hands-on practical session working with our TS Control Panels.

We understand that from time-to-time issues will arise, so we’re here to ensure your aftersales experience is as seamless as possible. We work with our Technical team to provide solutions swiftly, including processing any replacement products required.

Please click below to see details on our returns process.