We are the leading supplier of door drive and control equipment to the UK industrial door market. We have long-standing and trusted advisor relationships with our customers and over the last 12 years have grown our sales year on year and we're not done yet.
Our current recruitment for a Customer Service Support Co-ordinator will suit a conscientious and committed individual with a passion for providing excellent service.
You will be joining a close-knit team who work effectively together and contribute to our longstanding reputation for our speedy and accurate turnaround of complex orders and positive approach to meeting customer needs.
The main accountabilities of the role involve:
This role entails working hours of 8.30am to 5.00pm, Monday to Friday, a 40-hour working week with a daily 30-minute lunch break.
Our employment package is attractive and we have a wonderful team who provide a welcoming and supportive environment. We offer a structured induction programme and further training relevant to the job role, including a high standard of internal technical training and external programmes and courses.
We offer:
*after a successful probationary period
Candidates should have GCSEs/equivalent in Maths and English grade C minimum/equivalent, with previous office admin experience ideally including phone work. Sales order processing experience, including familiarity with Navision or an alternative ERP system, would be an advantage.
As with many of our job roles, being able to work at a fast pace to high levels of accuracy is key, as well as having good team skills, a pleasant and helpful manner and an organised approach to daily workloads.
Competitive basic salary based on skills and experience.
Please submit your CV and covering information, stating why you are suitable for the position including your salary expectations and we will respond to you as soon as possible.
Many thanks for your interest in this opportunity!